1. Agreement
These terms govern your use of Staple Invoice (the “Service”) provided by Staple LLC (“Company”). By creating an account or using the Service you agree to them and to our Privacy Policy. If you use the Service for an organization, you confirm you are authorized to bind it.
2. The Service
Staple Invoice helps you process incoming bills, create and send invoices and related documents, and connect AI agents through a REST API and an MCP server. Features may change over time, and availability is not guaranteed.
3. Accounts and organizations
Sign-in uses your email address. You are responsible for activity under your account and for the members you invite and their roles. Keep your credentials and access tokens secure and tell us promptly of any unauthorized use.
4. Your data
You own your documents and business data (“Customer Data”). You grant Company a limited license to host, process and transmit it solely to operate and secure the Service for you, including sending it to the AI providers described in the Privacy Policy when you use AI features. You are responsible for having the right to upload the data, including other people’s personal data in vendor and customer records.
5. AI features
AI features (extraction, categorization, drafting, suggestions) can make mistakes. Output is a draft to help you, not accounting, tax or legal advice. You are responsible for reviewing and approving values before you pay, send, file or rely on them. AI usage is metered in credits under your plan; unused credits do not roll over unless stated in your plan.
6. API and MCP access
Personal access tokens let tools and AI agents act as you within one organization. You are responsible for everything done with your tokens, including by third-party agents and the AI services they run on. Do not share tokens, embed them in public code, or use them to exceed reasonable rate usage. We may rate-limit or revoke tokens that threaten the Service. Write actions taken by agents are recorded in the activity log. Sending documents to recipients and promoting drafts remain deliberate actions in the app.
7. Acceptable use
Do not use the Service unlawfully, to issue fraudulent or misleading documents, to infringe others’ rights, to probe or disrupt the Service, to reverse engineer it, or to upload malware. We may suspend accounts that violate these terms.
8. Records and compliance
The Service includes features that support record-keeping (such as retention periods, integrity hashes and an audit log). These are tools only. You remain responsible for your own compliance, including invoicing requirements, tax filings and record retention. Because of retention rules, deleting a document may soft-delete it rather than erase it immediately.
9. Plans and fees
Paid plans, credit add-ons and prices are shown in the Service and may change with notice. Fees are non-refundable except where required by law. Billing terms will be provided when paid plans are available.
10. Availability and changes
We work to keep the Service available but do not promise uninterrupted or error-free operation. We may modify or discontinue features, and we will give reasonable notice of material changes.
11. Termination
You can stop using the Service at any time. We may suspend or end access for breach or risk to the Service. After termination you may export your data for a reasonable period; data we must retain by law is kept as described in the Privacy Policy.
12. Disclaimers and liability
The Service is provided “as is” to the extent permitted by law. Company is not liable for indirect or consequential loss, lost profits, or losses from reliance on AI output, and its total liability for any claim is limited to the fees you paid in the 12 months before the claim. Nothing here limits liability that cannot be limited under applicable law, including for intent or gross negligence.
13. Governing law
These terms are governed by the laws of Japan. The Tokyo District Court has exclusive jurisdiction as the court of first instance for any dispute relating to these terms or the Service.
14. Changes and contact
We may update these terms and will notify you of material changes; continued use after the effective date means you accept them. Contact: help@staple.jp, Staple LLC, 1-10-8 Dogenzaka, Shibuya, Tokyo 150-0043, Japan.
Last updated: October 8, 2026